Patient Experience Parameters As Suggested by Consumers
I was totally intrigued by a post I recently read titled: Improve the Patient Experience to increase Patient Loyalty. The author analyzed and shared patient experience ratings from the HCAHPS standardized survey used in the US. This is a national US, standardized survey for hospitals. Continue reading
TimewiseIt gives visibility to those institutions, business, products and services that are doing patient centricity and the consumer/patient experience well from the patient and/or consumer perspective.
I believe “Time” is life. Life is about what you do in the time you have. I think we can all agree, we would want more quality in our lives and we would want to use our minutes, hours, days and years as much as possible, wisely. Continue reading